Returns

If you are not pleased with any of your purchases from www.cinderite.com, just contact us for an RMA number, and ship any unused product back to us within 60 days and we will give you a full refund.

*Only purchases made directly from www.cinderite.com qualify for our 60-Day Money-Back Guarantee. For all other Cinderite purchases, please contact your authorized reseller for merchant guarantees.

To initiate a return, please email us at cinderitehelp@gmail.com obtain an RMA number.

Refunds

We will initiate your refund in full using your original payment method within 2 business days after receiving the product back at our facility.